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Accessibility Compliance

Accessibility

ETFO endeavours to remove barriers in order to accommodate and fully include the widest possible audience for the ETFO website. As such, ETFO is committed to complying with the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

The ETFO website is designed to comply with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. For example:

  • captioning is provided for videos on the website;
  • transcripts are included with audio files; and
  • alternative text is provided for images.

Feedback Process

The ETFO website is monitored on an ongoing basis to improve accessibility features. As required under Section 7 of the AODA Accessibility Standards for Customer Service Regulation, a web-based (email) feedback process is available through our Help page. ETFO encourages viewers to use this feedback process to help us better understand how well customer expectations are being met.